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Troubleshooting & FAQs

  • Australian Standard-AS3566
    Problem Creator Hex Head fastener wobbles or does not fit into the Hex Head Driver Bit. Cause / Local Fasteners Incorrect Hex Head Driver Bit Low Quality Standard of Fasteners Hex Head Driver Bit is worn. Driver Tool is in reverse Too much pressure is applied to the Hex Driver Bit. Primus Fasteners Remedy Apply a firm and consistent pressure allowing the point of the fastener to cut thru the material. Australian Standard-AS3566 Replace driver bit with the correct size. 14G fasteners use a 3/8” Hex 12G fasteners use a 5/16” Hex 10G fasteners use a 5/16” Hex
  • Trishul™ Drill Point
    Problem Creator Hex Flange Fasteners Drill Point is not stable in performance Fastener thread strips during installation. Cause / Local Fasteners Drill Point is not stable due to low quality standard and price offered which affect the performance. Time consuming job and required more amount of pressure while drilling Drill Point easily breaks or either cannot drill for higher thickness. Material being installed into is to thin for the fastener being used. Over tightening of the fastener. Primus Fasteners Remedy Trishul Drill Point is patented point which helps to keep thr drill performance steady. Fast and efficent in drilling due to improved cutting edges R&D for our patended Trishul drill points help for constant same performance and can easily drill upto 6mm and 12 mm. Refer to the Primus application & specification guide on the Primus website for the appropriate fastener for the material thickness Reduce the power (torque) setting on the Driver Tool.
  • PriSeal™ Ruspert Polymer Coating
    Problem Creator Poor Quality of Coating Cause / Local Fasteners Low Standard Coating without any grades leads to rusty screws and which affect the whole roofing and cladding into rusty form. Non Standard Certification Primus Fasteners Remedy PriSeal™ Ruspert Polymer Coating is a registered coating by Primus Fasteners, Class3 - SST 1000hrs + Kesternich 7 Cycles which is of the most approved coating across globe Certified as per Indian Govertment approval NABL and MIRDC (Metal Industries Resaerch & Development Centre-Taiwan)
  • Key Point to be consider
    Problem Creator Poor Quality of Locking for Double Threaded Screws. Poor Quality of Threading Poor Quality of Undercut Cause / Local Fasteners Poor Quality of Locking part helps the fasteners to come out in a reverse position most often and can cut and break the metal filling and washer easily. Poor Quality of threading leads to poor griping of fasteners into Metal part. Radius under the head concentrates. stress that can cause failure. Primus Fasteners Remedy TopLoc Protection Ribs is a registered Rib by Primus Fasteners, which protect the metal and washer at the time of installation and is most effective in windy conditions to protect the fasteners to come out. Bi-Director Harpoon Threading leads for better griping and maximum holding power. PriLess™ is a registered Undercut by Primus Fasteners undercut which helps to distributes. stress across the washer face.
  • Deks EPDM Washer
    Problem Creator Sealing Washer squashing or bursting out from under the fastener head. Cause / Local Fasteners Incorrect product Quality of EPDM Washer is Poor PVC Or Poor Quality EPDM Primus Fasteners Remedy Sealing Washers are only suitable for Hex Head fastener's designed for fixing roof or side cladding cladding. DEKS Dekseal® Trueblue®: 100% Weather Sealed. Patended Blue Line EPDM Washer helps to find the genuie washer used with Primus Fasteners.
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