
Troubleshooting & FAQs
Problem Creator
Hex Head fastener wobbles or does not fit into the Hex Head Driver Bit.
Cause / Local Fasteners
Incorrect Hex Head Driver Bit
Low Quality Standard of Fasteners
Hex Head Driver Bit is worn.
Driver Tool is in reverse
Too much pressure is applied to the Hex Driver Bit.
Primus Fasteners Remedy
Apply a firm and consistent pressure allowing the point of the fastener to cut thru the material.
Australian Standard-AS3566
Replace driver bit with the correct size.
14G fasteners use a 3/8” Hex
12G fasteners use a 5/16” Hex
10G fasteners use a 5/16” Hex
Problem Creator
Hex Flange Fasteners Drill Point is not stable in performance
Fastener thread strips during installation.
Cause / Local Fasteners
Drill Point is not stable due to low quality standard and price offered which affect the performance.
Time consuming job and required more amount of pressure while drilling
Drill Point easily breaks or either cannot drill for higher thickness.
Material being installed into is to thin for the fastener being used.
Over tightening of the fastener.
Primus Fasteners Remedy
Trishul Drill Point is patented point which helps to keep thr drill performance steady.
Fast and efficent in drilling due to improved cutting edges
R&D for our patended Trishul drill points help for constant same performance and can easily drill upto 6mm and 12 mm.
Refer to the Primus application & specification guide on the Primus website for the appropriate fastener for the material thickness
Reduce the power (torque) setting on the Driver Tool.
Problem Creator
Poor Quality of Coating
Cause / Local Fasteners
Low Standard Coating without any grades leads to rusty screws and which affect the whole roofing and cladding into rusty form.
Non Standard Certification
Primus Fasteners Remedy
PriSeal™ Ruspert Polymer Coating is a registered coating by Primus Fasteners, Class3 - SST 1000hrs + Kesternich 7 Cycles which is of the most approved coating across globe
Certified as per Indian Govertment approval
NABL and MIRDC (Metal Industries Resaerch & Development Centre-Taiwan)
Problem Creator
Poor Quality of Locking for Double Threaded Screws.
Poor Quality of Threading
Poor Quality of Undercut
Cause / Local Fasteners
Poor Quality of Locking part helps the fasteners to come out in a reverse position most often and can cut and break the metal filling and washer easily.
Poor Quality of threading leads to poor griping of fasteners into Metal part.
Radius under the head concentrates.
stress that can cause failure.
Primus Fasteners Remedy
TopLoc Protection Ribs is a registered Rib by Primus Fasteners, which protect the metal and washer at the time of installation and is most effective in windy conditions to protect the fasteners to come out.
Bi-Director Harpoon Threading leads for better griping and maximum holding power.
PriLess™ is a registered Undercut by Primus Fasteners undercut which helps to distributes.
stress across the washer face.
Problem Creator
Sealing Washer squashing or bursting out from under the fastener head.
Cause / Local Fasteners
Incorrect product
Quality of EPDM Washer is Poor
PVC Or Poor Quality EPDM
Primus Fasteners Remedy
Sealing Washers are only suitable for Hex Head fastener's designed for fixing roof or side cladding cladding.
DEKS Dekseal® Trueblue®: 100% Weather Sealed.
Patended Blue Line EPDM Washer helps to find the genuie washer used with Primus Fasteners.
